Term and Conditions

1. Website Usage and Account Responsibility

Our website is designed for fishing enthusiasts seeking high-quality gear for their angling adventures. By using our site, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the website only for lawful purposes
• Be at least 18 years old or have parental consent to make purchases

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Products and Services Description

Catch Fish Tool Shop specializes in premium fishing equipment including:

• Fishing rods and reels
• Fly boxes and lines
• Wading gear
• Clothing and logo merchandise

We strive to provide accurate product descriptions, images, and specifications. However, slight variations may occur, and we cannot guarantee that your computer monitor’s display of colors will be exact.

3. Ordering and Payment Terms

By placing an order through our website, you offer to purchase the selected products subject to these Terms.

Order Process:

• You will receive an order confirmation email acknowledging receipt of your order
• We process orders within 1-2 business days after payment confirmation
• Your order constitutes a binding contract only when we send you a shipment confirmation

Payment Methods:

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All prices are in US Dollars (USD) and include applicable sales tax. You are responsible for any customs duties, taxes, or fees imposed by your country’s import regulations.

4. Shipping and Delivery

We ship to most global destinations except some Asian countries and remote areas.

Shipping Options:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. Please review our return policy carefully:

Return Timeframe:

Most items can be returned within 15 days of receipt, provided they are in new, unused condition with original tags and packaging.

Non-Returnable Items:

• Fly lines (due to potential contamination)
• Wading gear showing signs of water testing or use

These items may only be returned if defective or damaged, which must be reported within 48 hours of delivery.

Return Process:

1. Contact our customer support at [email protected] within 15 days
2. Receive a Return Authorization Number and instructions
3. Securely pack the item(s) in original packaging
4. Ship using a trackable method (return shipping at customer’s expense unless due to our error)

Refunds:

Refunds are issued to the original payment method:

• Credit/Debit Cards: 5-10 business days after processing
• PayPal: 3-5 business days after processing

Original shipping fees are non-refundable.

Exchanges:

We gladly exchange items for different sizes or colors, subject to availability. Exchange shipping is free for U.S. addresses, but international customers are responsible for additional shipping costs.

International Returns:

Customers outside the United States are responsible for all return shipping costs and any applicable customs fees or import duties.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Catch Fish Tool Shop or our suppliers and protected by international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission. The Catch Fish Tool Shop name and logo are trademarks and may not be used without authorization.

7. Limitation of Liability

Catch Fish Tool Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use our website or services
• Any products purchased through our website
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on our website
• Any other matter relating to our website or services

Our maximum liability to you for any claim related to these Terms or your use of our website shall not exceed the amount you paid for the products giving rise to the claim.

8. User Responsibilities

As a user of our website and services, you agree to:

• Provide accurate and current information
• Review all order details before completing a purchase
• Comply with all applicable laws and regulations
• Pay for all products ordered plus applicable taxes and shipping fees
• Inspect products upon delivery and report any issues within 48 hours
• Cover return shipping costs unless the return is due to our error
• For international orders, be responsible for any customs duties, taxes, or fees

9. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the United States and the State of California, without regard to its conflict of law provisions.

Any dispute relating in any way to your use of our website or products purchased shall be submitted to confidential arbitration in California, except that we may seek injunctive or other appropriate relief in any state or federal court.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website after any changes indicates your acceptance of the revised Terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Address: 2964 Jewell Road, LONG BEACH, US 39560